Social media is a great way to spread information about a product or service, but with so many options and possibilities, it can be hard to decide which route to take. This post will help you choose the best approach for your business.
There are several types of social media tools and applications available today; each one has its own strengths and weaknesses. Social media is a great tool for businesses because it allows them to connect with their audience in real-time. But it also comes with some drawbacks: if users aren’t aware of how these platforms work, they might not know where to go next after posting something on Twitter or Instagram.
This post will explain some different types of social media tools and applications, as well as their pros and cons. We’ll also discuss how these platforms can help businesses reach their audience in real-time while providing value through content that is relevant to them.
Different Types Of Social Media Tools And Applications
Marketers are faced with an ever-growing list of responsibilities. From social media marketing to customer experience and advertising, it can be a challenge to stay on top of everything.
Luckily for us, there are a plethora of great social media tools on the market to help you succeed in your role and stay productive.
Tools for content curation, discovery, scheduling, publishing, analytics, and more can be used to enhance your effectiveness.
This week on The Science of Social Media, we’re exploring the top 10 social media tools brands are using to succeed in 2019. Utilizing these tools in your daily workflows will help improve results across the board.
Let’s dive in!
The 10 top social media tools to try in 2019
Here are some of the most-used social media tools used by some of the world’s top brands:
1: BuzzSumo
2: Google Trends
3: Buffer Publish
4: Canva
5: Unsplash
6: Animoto
7: Feedly
8: Buffer Reply
9: Native Analytics
10: Todoist
Honorable Mentions
- BuzzSumo
Social Media Tools: BuzzSumo
Website: https://buzzsumo.com/
Pricing: Plans start at $79/month
Details:
BuzzSumo is a tool that lets you find the most shared content and trending influencers. You can use it to analyze which content performs best for any topic and all you need to do to get started is to search for a topic or a domain.
Through BuzzSumo you’re able all gather a better understanding of your impact on social media and develop smarter content strategies by seeing which of your own pages were engaged with the most. BuzzSumo will break the results down by Facebook, Twitter, Pinterest, and Reddit shares.
This provides the added benefit of being able to see which articles are performing well across the web without having to constantly monitor multiple social channels.
Similar tools: Ahrefs, Meltwater, Mention
- Google Trends
Social Media Tools: Google Trends
Website: https://trends.google.com/trends/
Pricing: Free
Details:
Google Trends is a completely free tool that Google created to help anyone search for trending topics online.
Brands use it to monitor notable things that are happening in the world. Many professionals use this as a way to discover and share information related to what’s most popular right now.
You can also use Google Trends to monitor keywords to see if they are trending and how their current volume compares to previous months and years. You can then use this information to inform your content and social media marketing strategy.
Similar tools: Ubersuggest, Ahrefs, WordStream
- Buffer Publish
Social Media Tools: Buffer
Website: https://buffer.com/
Pricing: Free (paid plans start at $15/month)
Details:
Buffer is a suite of brand building tools designed to make it easy for businesses and marketing teams to schedule social media posts, analyze performance, and manage all their accounts in one place.
For example, Buffer Publish allows you to set up a schedule for your social media profiles, and after you add content to your Buffer queue, it will publish at the times you’ve designated.
In addition to our web application, we also have both Android and iOS apps as well as a fantastic Chrome Extension that’s great for Buffering while you’re browsing the web or on the go.
Similar tools: Hootsuite, Falcon.io, Sprout Social
- Canva
Social Media Tools: Canva
Website: https://www.canva.com/
Pricing: Free (Canva for Work starts at $12.95/month)
Details:
Another fantastic tool that absolutely every brand or business online should know about is Canva.
Many times social media managers and marketers need to be able to create beautiful images without a designer. It’s what makes up part of a great social media strategy.
Canva is the tool so many marketers rely on for making great-looking social media images quickly. You can use the ready-made templates, icons, and illustrations to make your images look professional without having to do much of the actual design work.
Canva has an easy to use drag-and-drop interface plus a massive library of over two million graphic elements.
Similar tools: Crello, Buffer Stories Creator, Bannersnack
- Unsplash
Social Media Tools: Unsplash
Website: https://unsplash.com/
Pricing: Free
Details:
One of our favorite tools in the design, photography, and video space is Unsplash. Unsplash is a massive library of free professional photos you can use — free!
Unsplash photos are really popular with many social media marketers because they can help give your content a professional, polished look.
And there are so many Unsplash collections to explore. We recommend finding a couple of creators whose photos you really enjoy and following them so you can always find their latest work.
Similar tools: Pexels, Storyblocks, Videvo
- Animoto
Social Media Tools: Animoto
Website: https://animoto.com/
Pricing: Plans start at $5/month
Details:
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Animoto is one of our go-to social media tools for quickly creating stunning marketing videos.
Their video maker turns your photos and video clips into professional content in just a few minutes. They describe it as “fast and shockingly simple,” – and we would agree with that.
There are so many benefits to being able to quickly create engaging marketing videos. Video is a content format that we know a lot of people struggle with, but Animoto helps to bridge that gap.
We’ve used it to create quick recaps of recent blog posts for social media, videos promoting a big announcement, and videos around product launches.
Using Animoto, there are plenty of opportunities for you to add value to your audiences’ lives.
Similar tools: PowToon, Adobe Spark, Crello
- Feedly
Social Media Tools: Feedly
Website: https://feedly.com/
Pricing: Free (paid plans start at $5.41/month)
Details:
Our next tool is Feedly. Feedly is great for so many things. Maybe you work with influencers and want to follow their blogs, or you need to keep up on industry news, or any other reasons that you might visit several websites. Instead, you can add all those RSS feeds to Feedly and see them there. A huge time saver.
Feedly is also great for content ideation. You can add several of the blogs, writers, and publishers whose content you like to one feed and see them in one glimpse.
It even has a Buffer Publish integration so you can schedule your content to go out right from the Feedly dashboard.
We also want to give Flipboard a quick shoutout here, too. While it’s not an RSS aggregator like Feedly, you can follow topics on Flipboard and it curates the world’s news stories to help you stay informed.
We’ve used Feedly to follow specific influencers and industry news, and Flipboard to keep up to date with bigger stories.
Similar tools: Flipboard, Quora, Pocket
- Buffer Reply
Social Media Tools: Reply
Website: https://buffer.com/reply/
Pricing: Plans start at $50/month
Details:
This next tool is one of our very own at Buffer: Reply. I think we’ve mentioned it a few times on the show but we’ve never gone too deep.
Buffer Reply makes social media engagement easy for marketing and support teams who need to respond to social conversations. It’s all in one inbox.
What’s great is that through Reply you can see social conversations across social networks:
On Twitter, you can see public tweets that @ mention your handle, direct messages, and any searches you have set up for keywords or hashtags.
On Facebook, you can see comments on your Facebook Page posts and ads, visitor posts, private messages, and reviews.
And for Instagram business profiles, you can see comments on your posts and ads as well.
It’s a single inbox where you can see all of these conversations happening. It’s a huge time saver. In our case, our customer support team and social media manager, Bonnie, spend a lot of time in Reply every day, and we know that when someone reaches out, they would be getting an answer from us.
Similar tools: Hootsuite, Mention, Sprout Social
- Native Analytics
We would be remiss if we didn’t mention native analytics for each social platform, which is completely free.
(If you prefer something more advanced, we would love for you to try Buffer Analyze, our social media analytics and reporting tool!)
Let’s quickly go over the top three, Facebook, Instagram, and Twitter.
Facebooks Analytics
Facebook Analytics
Under the Insights tab on your Facebook Page, there is just so much information. Everything you ever wanted to know about your engagement, number of likes and followers, how your posts are doing, and, of course, Facebook’s Pages to Watch which lets you compare the performance of your Page and posts with similar Pages on Facebook.
You also get insights for Facebook Groups so if you run a Group definitely check those out.
Instagram Analytics
Instagram Analytics
With Instagram Insights, you can see activity around how frequently users interact with your posts, see how your posts are performing over time, and find out where your audience is from as well as their age range, gender, and when they are online.
Twitter Analytics
Twitter Analytics
Starting with Twitter, their analytics can reveal a lot of valuable data about your audience, how well you’re engaging your following, and what your top-performing content is.
All you have to do is go to analytics.twitter.com to log in and start learning more about your audience and their interests.
- Todoist
Social Media Tools: Todoist
Website: https://todoist.com/
Pricing: Free (plans start at $3/month)
Details:
The last tool we want to mention today is related to your productivity as someone managing social media: Todoist.
Specifically, within Todoist, I have created a free Social Media Calendar by Buffer that you can use to make sure that your brand and business are posting to important social accounts on a regular basis.
This type of calendar is important because, by consistently posting great content, you’ll be able to grow your audience, increase engagement, and build a community online.
This sample social media calendar is based on real content and scheduling times from Buffer’s own social media accounts.
Similar tools: Wunderlist, Trello, Any.Do
Honorable mentions (more social media tools)
Although we couldn’t cover all of our favorite social media tools in this episode, we wanted to share some more of our favorites!
AdRoll
IFTTT
Zapier
Iconosquare
Quuu
Brand24
Buffer Analyze
How to say hello to us
We would all love to say hello to you on social media – especially Twitter!
Hailley on Twitter and Hailley’s Website
Brian on Twitter and Brian’s Website
Thanks for listening! Feel free to connect with our team at Buffer on Twitter, Buffer on Facebook, our Podcast homepage, or with the hashtag #bufferpodcast.
Enjoy the show? It’d mean the world to us if you’d be up for giving us a rating and review on iTunes!
—
About The Science of Social Media podcast
The Science of Social Media is your weekly sandbox for social media stories, insights, experimentation, and inspiration. Every Monday (and sometimes more) we share the most cutting-edge social media marketing tactics from brands and influencers in every industry. If you’re a social media team of one, business owner, marketer, or someone simply interested in social media marketing, you’re sure to find something useful in each and every episode. It’s our hope that you’ll join our 20,000+ weekly iTunes listeners and rock your social media channels as a result!
The Science of Social Media is proudly made by the Buffer team. Feel free to get in touch with us for any thoughts, ideas, or feedback.
best social media tools
The vast majority of small businesses use social media as a marketing tool, and it’s easy to see why. Social media platforms like Meta, Twitter, Pinterest, and Instagram have hundreds of millions of users. Having a cohesive social media presence allows small businesses to speak to customers where they’re at.
However, with so many prominent platforms out there, managing multiple social accounts can be an absolute nightmare. After all, business owners would have to find the time and energy to log into multiple social media accounts, write a post for each, and schedule them as needed throughout the day. This is simply not feasible for many small businesses that operate with a handful of employees. With that in mind, many small businesses turn to social media management platforms that let them create a comprehensive social media strategy they can manage all in one place.
Investopedia compared all the top social media management platforms available today to see which ones offer the best tools and features for companies that want to expand their reach across all the major networks. If you’re in the market for a platform your company can use to get ahead, keep reading to learn more.
The 8 Best Social Media Management Software of 2022
Best Overall: Sprout Social
Best for Analytics: Hootsuite
Best All-in-One Tool: Zoho
Best for Automation: MeetEdgar
Best for Large Team Collaboration: Loomly
Best Integration: Sendible
Best Budget Option: Buffer
Best for Small Teams: SocialPilot
Best Social Media Management Software
Sprout Social
Hootsuite
Zoho
MeetEdgar
Loomly
Sendible
Buffer
SocialPilot
What Is Social Media Management Software?
What Is The Most Effective Social Media Platform?
What Are The Expected Costs Of Social Media Management Software?
Methodology
BEST OVERALL
Sprout Social
SproutSocialSIGN UP NOW
We chose Sprout Social as our best overall due to the platform’s usability, publishing features, and analytics across all major social media platforms. This provider also offers one of the longest free trials in the business.
Pros
Excellent user dashboard lets you manage your social networks in one place
Utilize Social Media Optimization tools
Analytics and reports help you manage your user engagement and return on investment (ROI)
Scheduling tools make creating posts a breeze
Free 30-day trial
Cons
Expensive standard plan
Limits to how many social profiles you can manage
We chose Sprout Social as the best option for businesses based on the array of scheduling tools and analytics they offer, their mobile app for iOS and Android, and their paid promotion tools to help you expertly boost Meta posts. One major benefit you get with Sprout Social is a 30-day free trial with any of their plans. If you’re unsure of the value of this software, this free trial gives you a full month to try it out.
This software currently supports all the major social media platforms, including Meta, Twitter, Instagram, LinkedIn, and Pinterest, making it an excellent choice for all-in-one management. There are three paid plans to choose from:
Standard: $89 per month
Professional: $149 per month
Advanced: $249 per month.
Sprout Social says their Professional plan is most popular since it lets you manage up to 10 social media accounts in one place. It also comes with an all-in-one social box, social content calendar, response rate and time analysis reports, analysis tools for Twitter hashtags, and plenty more valuable tools. With any of their plans, you also get a mobile app to manage your social media accounts on the go.
The Standard plan includes many of the features of the Professional plan, yet you can only manage up to five social profiles if you choose this option.
BEST FOR ANALYTICS
Hootsuite
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Hootsuite earns high rankings for its tracking tools and analytics. This software lets you analyze trends and engagement in real-time. Their analytics tools extend to both regular posting and social media ads.
Pros
Professional plans start at just $49 per month
Free plan available
Connects with 20+ social networks
30-day trial available
Cons
Some analytics reports are at an additional cost
Plans can be costly if you have a lot of social profiles or spend a considerable sum on ads each month
Free plans have limited tools
Hootsuite made our ranking as best for analytics because they offer some of the most comprehensive analytics and social media tracking tools on the market today, including customizable reports and team productivity reporting.
While paying more for detailed analytics and reporting can cause the cost of Hootsuite to swell, having access to this information can be crucial for businesses that rely on social media for the bulk of their marketing efforts.
Hootsuite has four paid options:
Professional: $49 per month
Team: $129 per month
Business: $739 per month
Enterprise: Varies (it’s for larger or more complex institutions)
The starter Professional plan can be a good option for small businesses because it allows you to manage 10 social profiles in one place. You also get unlimited scheduling, although you’re limited to one user. The Team plan is available for up to three users, and you can manage up to 20 social profiles in one place.
Note that all plans from Hootsuite come with unlimited scheduled messages, unlimited auto-scheduling, a publishing calendar, a social inbox, and plenty of other tools. You can also try two of Hootsuite’s four plans free for 30 days, which is a major benefit if you prefer to try before you buy.
BEST ALL-IN-ONE TOOL
Zoho
Zoho SocialSIGN UP NOW
Zoho stands out as an all-in-one tool consumers can use to run the social aspects of their business in one place while managing their email, projects, accounting, and webinars.
Pros
Zoho offers a CRM product that lets you manage your email, projects, accounting, and more under one umbrella
You can integrate their social media management platform, which works with all major social media networks
Social media planning for individuals starts at $10 per month
A free edition with limited features is available with an option to upgrade
Cons
Plans for agencies start at $230 per month, which is on the expensive side
Plans for individuals and businesses only include one to three team members, with more users requiring an additional monthly spend
Zoho made our ranking as the best all-in-one tool based on the CRM product they offer in addition to social media management software. You can utilize Zoho to store and manage your email, create and oversee products, and take care of accounting all in one place. Zoho also offers comprehensive social media management software you can buy separately or integrate for full all-in-one management.
When it comes to their social media management software, Zoho offers three plans for businesses:
Standard: $10 per month
Professional: $30 per month
Premium: $40 per month
Each plan lets you publish and schedule posts across multiple platforms, access summary reports and analytics, and access a Bitly integration & URL shortener. The Standard and Professional plans are limited to one brand and one team member, but both plans let you add additional team members or social channels for an additional cost.
A free plan with limited functionality is also available. With the free plan, you get access for one team member and brand and the ability to publish multiple posts in one place. Zoho also offers social media software for agencies that manage at least 10 different brands under their business umbrella.
BEST FOR AUTOMATION
MeetEdgar
MeetEdgarSIGN UP NOW
MeetEdgar stands out due to its automation and scheduling features. They even offer continuous posting, which means they will automatically curate and reshare relevant posts on your social media accounts.
Pros
Excellent automation and scheduling features let you set your social media and forget it
Free trial for seven days
Analytics for engagement and response
Edgar Lite plan starts at just $19 per month
Cons
Only integrates with Meta, Twitter, LinkedIn, Pinterest, and Instagram
Most affordable plan only lets you work with three networks
No central inbox for messages or managing comments
MeetEdgar wins for best automation because they are set up to help time-strapped businesses automate their accounts. This software lets you generate posts using a browser extension, set up category-based scheduling that saves you time and effort, and executes continuous posting that ensures you’re constantly engaging your audience.
With MeetEdgar, you also get access to an unlimited content library, which the platform will shuffle and schedule for you on your behalf. You can also set up your account to automatically upload your newest content, and you can use an automatic link shortener that helps you save space when you share your content on social media.
MeetEdgar offers two main plans:
Edgar Lite: $29.99 per month
Edgar: $49.99 per month
Both plans offer similar tools, although the Edgar Lite plan only lets you integrate with three social media accounts. The more expensive plan also offers 1,000 recurring scheduling time slots per week versus just 10 with the Edgar Lite plan. Either way, you can try MeetEdgar for free for seven days.
BEST FOR LARGE TEAM COLLABORATION
Loomly
LoomlySIGN UP NOW
Loomly is our top pick for large team collaboration due to its comprehensive plans for teams of up to 26 people. All plans also come with core features such as audience targeting, post preview, automated publishing, analytics, and more.
Pros
Try it out free for 15 days
Base plans start at just $26 per month
Manage and share all your social assets in one place
Real-time optimization of posts
Cons
Plans for large teams can be costly
Companies with large ad spend may have to upgrade to a more expensive plan regardless of their team size
Loomly is an excellent option for large teams that want to collaborate on a social media strategy. While their base plan is only accessible for up to two users, their top-tier plan for businesses can include up to 30.
Core plans from Loomly include the following:
Base: $26 per month (2 users)
Standard: $59 per month (6 users)
Advanced: $129 per month (14 users)
Premium: $269 per month (30 users)
Enterprise: Price available upon request
This pricing is only available if you pay for a year of management upfront; you’ll pay more if you want to pay for your plan monthly. As you compare options, you’ll also note that each tier of management software has a cap for ad spend, so you will have to use the Premium plan if your business spends $5,000 or more on ads with Meta.
All plans from Loomly let you post unlimited content and come with core features like audience targeting, automated publishing, post sponsoring, interaction tracking, and basic analytics. You’ll also get chat and email customer service with each of their plans. A 15-day free trial is also available regardless of which tier of coverage you want to try out.
BEST INTEGRATION
Sendible
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We chose Sendible as best for integration based on the sheer number of platforms you can use it with. As a Sendible customer, you can integrate with Meta, Twitter, Instagram, LinkedIn, Google My Business (GMB), YouTube, WordPress, Canva, Google Analytics, Google Drive, and so much more. In total, Sendible allows you to integrate with 17 different platforms or tools.
Pros
More integration options than some other providers
Useful social media dashboard lets you monitor your social game in one place
Starter plans start at $25 per month
You can save 15% if you pay for a year of management upfront
14-day free trial available
Cons
Basic plans are for one user only
No free option available
Sendible earned the top spot in our ranking in terms of integration since it lets you sync with all the top social media networks and popular tools like Canva, Google Analytics, and more. This lets you manage almost all aspects of your social media strategy in one place, saving you time along the way.
Sendible offers four plans for companies of different sizes:
Creator: $25 per month
Traction: $76 per month
Scale: $170 per month
Expansion: $340 per month
However, you do have to pay for a year of software access to secure these low prices, or you’ll pay about 15% more for your plan on a monthly basis.
All plans from Sendible include at least 10 queues, content publishing, workflow tools, bulk scheduling, keyword tools, and an inbox for engagement and monitoring. However, more expensive plans include more queues and users, and the ability to include a larger number of social profiles for management purposes.
The good news is that all social media management plans from Sendible offer a 14-day free trial. You can also cancel at any time.
BEST BUDGET OPTION
Buffer
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Buffer scored well in our ranking because their plans start at just $5 per month. You can try any Buffer plan free for 14 days, and there’s a free plan for one user that lets you access three social channels and create 10 scheduled posts.
Pros
Plans start at $5 per month
Free 14-day trial available
Free plan available
Works for Instagram, Facebook, Twitter, LinkedIn, and Pinterest
Cons
Doesn’t integrate with as many major platforms as competitors
Free plan limited to three social profiles
Buffer is the best budget option for small businesses with few employees that want to manage social media without a pricey management plan. They offer a free plan that lets one user access three social channels. For an extra $5 per month, a Team Pack upgrade allows for unlimited social channels and unlimited users.
Either way, you can use a 14-day trial to get started, and all plans let you directly schedule posts on the platform. Other core benefits of Buffer’s plans include a posting scheduling tool, a link shortener tool, and optimization tools for hashtags, tags, and mentions across platforms. All plans also come with a browser extension, access to a mobile app, two-factor authentication, social media and email support, and access to the Buffer community.
BEST FOR SMALL TEAMS
SocialPilot
SocialPilotSIGN UP NOW
We believe SocialPilot is best for small teams since their Small Team plan allows up to three users. By contrast, many competing software programs only allow one user on their more affordable plans.
Pros
Most affordable plan is $25.50 per month
Discount available if you pay for one year of usage upfront
14-day free trial available
Manage a minimum of 10 social media accounts with any plan
Cons
Must pay for a year upfront for lowest pricing
Basic plans don’t include as many tools or features
SocialPilot is the best option for businesses that want access to affordable social media software for more than one user. Their Small Team plan lets up to three users have access for just $42.50 per month.
In total, four plans are available:
Small Team: $42.50 per month (25 social media accounts; 3 users)
Studio: $85.00 per month (50 social media accounts; 5 users)
Agency: $127.50 per month (75 social media accounts; 10 users)
Remember that to access this special pricing, you have to pay for a year of access upfront after your 14-day trial.
All plans from SocialPilot come with features like unlimited scheduling, bulk scheduling, access to social media analytics, a browser extension, and customer support. Higher-tier plans from SocialPilot let you have more users, oversee more social accounts, manage more Facebook ad accounts, and gain access to special features like client management tools.
What Is Social Media Management Software?
Social media management software is crucial for businesses that want an effective social media marketing strategy. After all, social media is now used by more businesses than ever as a way to curate and engage with clients while spreading messaging about their products and services.
However, social media management programs also help businesses save time and money. Where you would otherwise have to manage each social media platform separately, social media management platforms let you create and schedule posts across multiple platforms in one place.
You can also access valuable engagement tools like idea generation, analytics, and integration with other software you use. Social media management software can even help you manage and reply to comments, gather user information for sales funnels, and target specific audiences with online ads to boost sales.
What Is the Most Effective Social Media Platform?
Different types of businesses may be better off focusing on specific social media platforms. A company that offers a budgeting app might do better with Meta since clients can click directly on ads, for example, yet a travel brand or a luxury clothing brand might do better with Instagram since it lets them lure users in with visual appeal.
Some say that Meta has a major advantage over other businesses, mainly due to the extraordinary opportunities you have when it comes to advertising to millions of potential customers in one place. Meta also offers incredibly targeted advertising tools, including the ability to create and manage multiple audiences based on customizable factors. However, the best social media platform can also depend on how businesses rely on and utilize ads.
At the end of the day, a social media management platform like the ones that made our ranking could be used to help you identify which platforms provide you with the best results. This is because these software programs offer analytics and reports on engagement, which can help you determine where your time, energy, and dollars should be spent.
What Are the Expected Costs of Social Media Management Software?
Social media management software can be free, but the free basic plans some companies offer come with minimal tools and are typically only good for one user. If you want more features and the ability to integrate with more platforms or manage more accounts, you can expect to pay $5 per month to $600+ per month. If you have a large company and you need many user profiles or access to more social media accounts across many brands, you may even need to pay more than that.
How We Chose the Best Social Media Management Software
For the purpose of this ranking, we looked for social media management software programs that let users access the broadest range of social media networks. We also checked for integration options with other tools and programs, and we gave preference to providers that let customers manage more social media accounts across as many networks as possible.
Price was also a big factor in our ranking. While we include many social media software program options that cost $100 per month or more, we gave preference to providers that offer an inexpensive or free option as well as a free trial.
Conclusion
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