In this blog, I will document my experience with the course ICTWEB201 – Use Social Media Tools for Collaboration and Engagement. This is the first unit in the Diploma of Website Development at TAFE. I expect to learn how to use social media tools for collaboration and engagement as well as expand upon my existing understanding of information technology.
I will reflect on my learning as I go through this course and relate it to other areas of my life and career.
Table of Contents
Ictweb201 Use Social Media Tools For Collaboration And Engagement

This unit describes the skills and knowledge required to establish a social networking presence, using social media tools and applications. It includes the requirement to review, compare, and use different types of social networking tools and applications.
It applies to information and communications technology (ICT) personnel who need to develop a social networking web presence for a small or large office environment, using social media tools and applications.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
This unit describes the skills and knowledge required to establish a social networking presence, using social media tools and applications. It includes the requirement to review, compare, and use different types of social networking tools and applications.
It applies to information and communications technology (ICT) personnel who need to develop a social networking web presence for a small or large office environment, using social media tools and applications.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
required to establish a social networking presence, using social media tools and applications. It includes the requirement to review, compare, and use different types of social networking tools and applications.
It applies to information and communications technology (ICT) personnel who need to develop a social networking web presence for a small or large office environment, using social media tools and applications.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
| ELEMENT | PERFORMANCE CRITERIA |
| Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
| 1. Describe the different types of social media tools and applications | 1.1 Explain the characteristics of the term ‘social media’1.2 Identify different types of social-media tools and applications1.3 Illustrate some of the issues associated with the use of social media tools and applications |
| 2. Compare different types of social media tools and applications | 2.1 Select one social media type to review2.2 Review the most popular tools, and applications, within that social media type2.3 Itemise the benefits across a range of the most popular tools and applications2.4 Select the most appropriate social media tool or application |
| 3. Set up and use, popular social media tools and applications | 3.1 Identify the social media tools and applications available for possible implementation3.2 Initiate the preferred social media tools, and applications, for use3.3 Establish the social media interface, using text and file content3.4 Initiate social networking interaction3.5 Test and evaluate tools, and applications, for ease of use3.6 Present the findings |
Submission Requirements
List each assessment task’s title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
| ELEMENT | PERFORMANCE CRITERIA |
| Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
| 1. Describe the different types of social media tools and applications | 1.1 Explain the characteristics of the term ‘social media’1.2 Identify different types of social-media tools and applications1.3 Illustrate some of the issues associated with the use of social media tools and applications |
| 2. Compare different types of social media tools and applications | 2.1 Select one social media type to review2.2 Review the most popular tools, and applications, within that social media type2.3 Itemise the benefits across a range of the most popular tools and applications2.4 Select the most appropriate social media tool or application |
| 3. Set up and use, popular social media tools and applications | 3.1 Identify the social media tools and applications available for possible implementation3.2 Initiate the preferred social media tools, and applications, for use3.3 Establish the social media interface, using text and file content3.4 Initiate social networking interaction3.5 Test and evaluate tools, and applications, for ease of use3.6 Present the findings |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Explain the characteristics of the term ‘social media’ | |||
| Identify different types of social-media tools and applications | |||
| Illustrate some of the issues associated with the use of social media tools and applications | |||
| Select one social media type to review | |||
| Review the most popular tools, and applications, within that social media type | |||
| Itemise the benefits across a range of the most popular tools and applications | |||
| Select the most appropriate social media tool or application | |||
| Identify the social media tools and applications available for possible implementation | |||
| Initiate the preferred social media tools, and applications, for use | |||
| Establish the social media interface, using text and file content | |||
| Initiate social networking interaction | |||
| Test and evaluate tools, and applications, for ease of use | |||
| Present the findings |
import and export software functions social media

It is often the case that you cannot open a file created with one program with another program. This is because different programs all save the data in their own special file format. Transferring data between different programs can usually be done in one of the following ways:
- By copying by way of the clipboard
- By saving the file in some other file format than the program’s default file format: e.g. save a doc file as an rtf file.
- By opening a file in the program of choice with some other file format than the program’s default: e.g. opening a pdf file with a word processor.
- With the Export or Import feature: with Export, you can transfer data to a file, with Import you can bring data into a file you are editing (observe that the Export feature is not synonymous to Save, and Import is not the same as Open).
USING OTHER FORMATS THAN THE DEFAULT IN SAVING AND OPENING FILES
Although it is often a wise decision to save files using the default file format of a program (since the program is guaranteed to store all the information correctly then), you can also easily change the file format when saving a file if need be.
With most programs, you can change the file format by opening the menu File, selecting Save as and then going to the Save as type list in the bottom part of the window that opens. The list will display the file formats in which you can save your file. In the following example, a tiff image is being saved as a jpeg image:

When you save a file in another file format, some of the original file’s features may not be transferred correctly. Check your new file after saving it and always save the original, just in case!
To change the file format of a file you are opening follow the same principle as for saving in a different file format.
THE EXPORT FEATURE
In many – though not all – programs, you can export data in a format recognized by another program by opening the file, opening the File menu in that program, and selecting Export (the feature may be located ion different menus in different programs). Then enter what file format you want the file to be exported in; some commonly used formats are txt, bmp, jpg, tif, etc.
The image below shows the Export window in the OneNote application. Here, notes are exported as a .docx file, commonly used by Microsoft Word and other word processors:

THE IMPORT FEATURE
The import feature is available in many, though not all, programs. It is most often located in the File menu and called Import
Conclusion
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