Social Media Content Creation Tools Moderation

Social media content creation tools are a great way to create engaging content for your social media accounts. They can help you create and schedule posts, find the most relevant hashtags, and even monitor your competitors’ activity. Here are some of the best social media content creation tools that will help you get more out of your social media marketing efforts!

Social Media Content Creation Tools Moderation

Social media moderation is the process of managing and administering the activities that are performed in social media communities.  In simple words, moderating the user-generated content on social channels like Facebook, Instagram, Twitter, etc, while adhering to rules and regulations is known as social media moderation.

This means explicitly that online communities should have basic rules and guidelines for the restrictions on posting inadmissible and inappropriate content on social media. Certain social media moderators are assigned to maintain the brand’s aesthetics with a dignified brand image to look over these guidelines.

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Types Of Social Media Moderation

In simple terms, moderation is staying within limits, which is neither too excessive nor too insignificant. There are 6 types of moderation that should be considered by a moderator when deciding the regulations to keep some sense of integrity within the online community.

1. Pre-Moderation

It provides control of the content that ends up being displayed on the social channels. The content is first submitted by the user to be reviewed by the moderator, determining whether the content is appropriate and safe for the viewers online. 

Pre-Moderation

It ensures that the content to be displayed to the visual community is not undesirable and inadmissible and does not damage the brand’s image.

2. Post-Moderation

A better alternative to pre-moderation allows users to upload their content in real-time, without waiting for their submissions to get approved by the moderator.

 Instead, this replicates the queue to the moderator’s list after the content is posted and then filters out the violating and inappropriate content from the viewer’s page.

3. Reactive Moderation

While giving users the right to report the inappropriate content, this type of moderation involves social media users’ participation to flag up the content they deem to be undesirable or abusive. It acts as the safety net to the pre and posts moderation techniques.

Reactive Moderation

It includes a “report button” along with each piece of user-generated content, which will post an alert to the moderator team if clicked. The team then reviews the content and removes it if deemed necessary.

4. Distributed Moderation

It employs the members of the online community to review and vote amongst themselves to determine whether the content is in line with the rules and regulations.

5. Automated Moderation

It deploys various UGC tools to moderate UGC and use the set of applied rules to accept or reject the content submission. 

It includes tools that are equipped with an automatic conversational pattern that either rejects or changes the abusive content to display the quality content.

6. User-Only Moderation

This type of moderation relies on users to filter out inappropriate and irrelevant content. It automatically hides the post if it is reported several times. This is a cost-effective way of moderation of the brands as it utilizes the viewer’s concern about the displayed content.

Taking into consideration these various types of social media moderation, brands employ certain social media moderator tools to make the process more effective.

What Is A Social Media Moderator Tool?

A social media moderator is a tool that manages the activities that are performed in the online community of social media. The primary task of the tool is to regulate and moderate the user-generated content posted by the users on social media. This tool is responsible for handling the content that is uploaded online, using certain rules and guidelines.

Here are some tips to choose a perfect moderator tool for your brand. 

A good moderator tool should focus on-

  • Content moderation (any type of content such as images, videos, blogs, reviews, testimonials, etc.)
  • Profanity filter
  • Profile moderation
  • Social media moderation

With all these features included, Taggbox is a perfect social media moderator choice for the brands. Let’s see how.

Taggbox – The Ultimate Aggregator Tool With Social Media Moderation Feature

Taggbox is an amazing aggregator tool with an impressive and ideal social media moderation panel. This panel is useful while using Hashtag connections, tagged posts, and other public networks.

Here is the guide on how to use this moderation panel to display the quality content and improve your website’s performance.

Taggbox provides you with two options of moderation.

  • Auto-Moderation
  • Manual-Moderation

To opt for manual moderation, you need to select the checkbox that says, “Manually approve posts before making them public”. Once you have selected this box, you can now moderate your content according to your targeted audience.

Moreover, deselecting the box disables your moderation for the new connection. It means all your new posts/content will automatically get approved and will be displayed on public displays/websites.

Taggbox Moderation

But, it’s always better to choose manual moderation to maintain the content quality. 

Using this option, you can manage your feed in the moderation panel.

This panel displays three option- 

  • All posts (contains both public and private posts)
  • Public posts
  • Private posts

This panel allows you to make your post public or private according to your content quality and market sphere.

Also, it allows you to edit the post, delete it permanently, edit CTA, block any user on the social platform, highlight the post, and pin it to the top.

Using the Taggbox moderation panel, you can use all these options to make your feed look genuine and authentic and will increase the reliability of your website.

best content moderation tools

1. Respondology

Respondology

The team behind Respondology boasts more than 20 years’ experience in working with all things digital. Their goal is to do their part to curb racist and anti-LGBTQ content and any other posts that incite hatred that get shared by users on social media platforms. It’s used by various professional sport leagues, including the NBA, NFL, and NHL, and a number of consumer brands. For example, they’ve helped GoPro to save time and resources that would otherwise be dedicated to moderating their social media pages. Whether it’s against spam or inappropriate comments, Respondology can help you to protect your brand on social media. 

Key features include:

  • Tracking trends in your total comment volume
  • Real-time data
  • Emoji filtering

2. Pattr.io

Pattr (formerly called Iris Conversational Intelligence)

From their offices in Australia and the United Kingdom, Pattr (formerly called Iris Conversational Intelligence) helps businesses and brands to create better experiences for their customers at scale. They have completed over 800 projects and powered millions of conversations during the eight years that they’ve been in business. 

With the help of their platform, you can seamlessly integrate conversational artificial intelligence (AI) into your customer conversations. Their AI will then identify any unwanted replies or comments across Instagram, Facebook, and Twitter to help keep your brand’s reputation untarnished. 

Key features include:

  • Sentiment analysis
  • Intent recognition
  • Image analysis (including emojis)
  • Several dedicated Team Inbox queues for review

3. WebPurify

WebPurify

Founded in 2007, WebPurify’s goal is to offer everyone, in particular children, a safe, online experience. To help website owners and app developers do this, they’ve created an affordable and accessible content moderation tool that’s easy and fast to use. 

Trusted and loved by big global brands like Crayola, NBC Universal, and Microsoft, they moderate thousands of videos, 500,000 images, and over 3 million text submissions every day. It doesn’t matter if you’re a blogger or a Fortune 500 company, they offer customized services that will suit any budget. For example, if you’re only interested in photo moderation, you can sign up for their Live Moderation service. For only $0.02 per photo, you can get results within five minutes. 

4. Sightengine

Sightengine

With the help of content analysis technologies that’s built on proprietary state-of-the-art deep learning systems, Sightengine strives to create positive user experiences. As a matter of fact, they were the first company to offer moderation services using deep learning. 

Their simple, scalable platform can help you with image moderation, video moderation, text moderation, image redaction, and video redaction. From determining your content rules to keeping track of how they get implemented, the platform can help you with all the steps. 

Unlike many of the other tools that only share their pricing upon request, Sightengine’s pricing is simple and transparent. What’s more, they also offer a Free plan that lets you run 2,000 atomic actions per month (for example, moderating a 1,000-character text is counted as one such action).

Key services include:

  • Nudity detection
  • Image and video anonymization
  • Image, video, and text moderation

5. Hive Moderation

Hive Moderation

On their website, Hive Moderation describes its service as “automated content moderation solutions with human-level accuracy”. Trusted and loved by some of the leading global names such as Reddit, Giphy, and Plato, they can take care of all content types (including GIFs and live streams). 

For example, for Plato, one of the leading social gaming communities across the globe, they managed to reduce their number of complaints regarding inappropriate content by over 90%. Each day their moderation solution flagged more than 10,000 messages and photos (including profile pictures) and Plato’s VP of Growth and Community labeled them as a long-term partner moving forward. 

Key features include:

  • Visual moderation
  • Text moderation
  • Audio moderation
  • Real-time audio transcription

6. Amazon Rekognition

Amazon Rekognition

With the help of Amazon Rekognition, inappropriate or offensive content on social media and in eCommerce situations will get flagged by machine learning. This way, you can reduce the workload of human moderators significantly. As a matter of fact, according to their website, human moderators end up only having to review about 1-5% of the total volume. 

Basically, it uses a two-level system to label categories of unsuitable content. So, each top-level category will have several second-level categories. For example, “suggestive” content will include second-level categories like revealing clothes, female underwear, or partial nudity. You can ultimately decide the suitability of the content for your brand. So, suggestive photos of women posing in their underwear might be fine, but at nudity you’ll draw the line. 

Key services include: 

  • Face detection and analysis
  • Recognition of thousands of celebrities in stored videos and images
  • Text in image detection

7. ModerateContent

ModerateContent

One of the major appeals of ModerateContent is their moderate pricing. Similarly to Sightengine, they also offer a decent Free plan that lets you moderate up to 1,000 images per month. Then, they also offer you the option to pay as you go. Once you’ve exceeded the 10,000-limit of the Free plan, the pay-as-you-go plan will charge you only $0.15 per 1,000 images. And, for the heavy users, their Enterprise plan comes at a reduced rate of $0.10 per image (but requires a monthly commitment of $100). On top of their flexible pricing, their real-time image moderation API is easy to integrate into your site, platform, or app.

Key features include:

  • Face detection
  • Anime detection in images
  • Bad words detection
  • QRcode detection

8. Alibaba Cloud Content Moderation

Alibaba Cloud Content Moderation

One of the key pros of using Alibaba’s content moderation service is that they use years of Big Data analysis to help you monitor images, text, videos, and other types of multimedia content accurately. In fact, according to their website, their accuracy rate is higher than 95%. This way, you can help to limit spam advertising as well as inappropriate content that promotes things like violence, drug usage, extremism, and terrorism. 

Another plus of using Alibaba Cloud Content Moderation is their flexible pricing. While they don’t offer a Free plan, you do have the option to opt for pay-as-you-go billing. Though, if you know that you’ll be using it basically each day, the subscription billing will make more sense as you’ll qualify for a lower rate. 

9. Mobius Labs

Mobius Labs

If you specifically need help with video moderation, be sure to check out Mobius Labs. Founded only a few years ago in 2018, with their trademarked Superhuman Vision AI-powered tech they can remove unwanted content quickly and accurately. Like the name suggests, their tech can work at superhuman speed. In fact, it runs 15 times faster than real time and has more than 10,000 preloaded tags.

It’s also completely customizable. So, you can quickly create a new content moderation concept or tweak an existing one. 

10. LiveWorld

LiveWorld

Per year, LiveWorld moderates more than 100,000 hours and has moderated nearly 3 million hours in total to date. According to their website, their service combines top-rated software with the compassion and intelligence of actual humans. So, this means that it will also be able to pick up on the finer nuances that a software-alone approach might miss. 

Their US-based teams will help to protect your brand on social media day and night. When they identify a potential crisis, they’re trained to deal with it and avoid serious brand damage. 

Key features include:

  • Strategy and content planning
  • Process consulting
  • Design and production
  • Moderation and response
  • Insights and analytics
  • Conversation engagement

11. Besedo

Besedo

Trusted and loved by brands like eBay, Besedo is one of the older companies on our list and was founded two decades ago. According to their website, every year they moderate over 570 million pieces of content and prevent nearly 40 million scam attempts. 

Using their years of experience, they designed Implio, a content moderation tool for manual and automated comment and content moderation. One of the biggest benefits of using Implio is that you’ll get all the tools you need in one intuitive interface. This includes customizable filters, keyword highlights to streamline manual moderation, and insights and analytics. 

Key services include:

  • Human moderation
  • AI-powered nudity detection
  • Profanity filters
  • Insights and analytics

12. Netino by Webhelp

Netino by Webhelp

Netino was founded in the same year as Besedo. They initially concentrated on the technical implementation of dialogue spaces on sites, but when they realized the big need to create safe online discussion spaces, they created ModeratUs, a three-in-one proprietary tool used for content moderation, automation, and real-time monitoring. Their experienced team of 3,000+ and ModeratUs will help you to identify trolls, detect and monitor crises, and reduce fake news, insults, and illegal content. 

Key features include:

  • Social listening
  • Content management
  • Engagement
  • Content moderation

13. CommunitySift

CommunitySift

CommunitySift is powered by Two Hat and uses an AI-powered content moderation platform to combat online harassment and cyberbullying. From usernames to videos, their tech filters and escalates over 100 billion interactions per month in real time and is trusted and loved by brands like Roblox.

One of its features that deserve special mention is its ability to moderate usernames too. As usernames usually don’t use natural language, the majority of profanity filters don’t have the text to filter usernames correctly. Though, CommunitySift uses a unique classification system to identify and flag any troublesome usernames helping you to set the right tone from the very start. 

Key features include:

  • Automated username, text, video, and image classification
  • Triage and moderation of reported content
  • Automated actions
  • Content queues for human moderation

14. CrowdSource

CrowdSource

CrowdSource’s workforce can moderate content in real time to help keep your website’s rep intact. If you need something more than just the basic check, their team can also work with you to create a custom moderation policy and rejection reasons. Whether you need help to moderate user-generated comments, images or videos, they can offer quick turnaround times without sacrificing accuracy. 

In addition to helping you ensure that content shared by users is safe, they can also help you to create your own content. In addition to content moderation services, they can also offer copywriting and transcription services. 

Key features include:

  • End-to-end video moderation
  • Sentiment analysis
  • Reporting

Wrapping Things Up

Whether loads of new content get shared to your website and social media sites each day or you have only the occasional video, comment, or photo, a content moderation tool is a must in this day and age. If you fall into the latter category, some of these tools offer a pay-as-you-go option or a free plan. So, you can’t use money as an excuse. 

While the internet offers us a long list of benefits, it does come with a few risks, or rather responsibilities. Be part of the solution and not the problem and make sure that online spaces associated with your brand are free of inappropriate or abusive content.   

Conclusion

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